How do storage units work?

We bring a mobile storage module to your door. If you choose our premium service, we can load your belongings into the storage module for you. Or you can load the module yourself with our self-load service. We then transport the module back to our safe, secure warehouse and store it until you need it again.

With the premium service, we provide two experienced removalists, a truck and your storage module loaded with the protective padding required to help keep your items safe during transit and storage. Our removal team does all the lifting and loading for you, so your items simply need to be packed and ready to go.

With the self-load service, we bring the storage module to your door on our truck and you load your belongings yourself. You have one hour per module to load your items while our driver waits onsite, then we transport the module back to our warehouse.

You can learn more about the different options here.

With mobile storage, we bring the storage to your door and then store it securely for you when you’re done. That removes unnecessary double handling of your belongings, helping reduce both cost and the risk of damage. Our portable storage modules are cost-effective, convenient and fuss-free.

Super Easy Storage modules come in several sizes. Our most common size is the maxi 10m³ module with internal measurements of 1.7m x 2.3m x 2.4m.

Please contact our friendly staff for more information so we can help find the right solution for your needs.

Working out how much storage you need is easy. Head to our storage calculator for an estimate.

Our friendly team can also help advise what will work best for you.

Generally, one module is suitable for a small one-bedroom or studio apartment. Additional rooms usually need extra modules. As a guide:

• A studio home will generally need one module.
• A one to two-bedroom home will generally need two modules.
• A three-bedroom home will generally need three to four modules to be safe.

All modules are stored in our secure, monitored and alarmed warehouses.

We have warehouse locations in most capital cities. Find one near you.

Yes, you can. While our mobile service gives most customers the convenience they want, we know everyone is different. There’s no charge if you move in your own goods and load your own module. You only pay the monthly rent.

Our storage terms are flexible, from one month to several years. If you’ll be renting a module for more than six months, we can usually offer a more competitive rate. We’re also flexible if you need to extend or shorten your storage time, as long as you give us notice.

We operate Monday through Saturday. In most areas we generally have three booking windows available each day:

• 7:00 – 8:00am
• 9:00 – 12:00pm
• 12:00 – 4:00pm

Available hours can vary by state, so it’s best to contact your local Super Easy Storage team.

Whether you need a temporary retrieval or you’re clearing out your storage entirely, the return process works much like the move in. You can pick up your goods yourself at no cost or book our premium or standard service to deliver them back to you. Call or email us with as much notice as possible and we’ll organise the rest.

You can access your storage unit for free from 9:00am to 4:00pm Monday to Friday, and 9:00am to noon on Saturday, provided you give us two business days’ notice.

Emergency access can be arranged at an extra cost. We can also make special arrangements if you need access outside normal opening hours. Access times vary by area, so please contact your local Super Easy Storage team.

We understand that circumstances change. Ideally, please notify us two weeks before ending your contract so we can organise the return of your items. We require a minimum of three business days’ notice to end any storage contract.

When you first book your storage space, we require a $100 booking deposit to confirm. This amount is credited against your first month’s storage. On the day you move in, the balance of your first month’s rent and any moving-related fees are due.

After that, payments are made monthly in advance from your nominated credit card on the anniversary of your move-in date.

Yes. Our facilities are secure and designed to provide long-term care of your goods. Warehouses are monitored around the clock and our modules are made from plywood to keep contents ventilated. Each module can be fitted with a padlock. You can supply your own 7mm shackle lock or we can supply one for you. You’ll be the only person with access to your individual unit because only you have the key.

We do everything we can to keep your valuables safe and free from damage, but insurance protects your belongings in the unlikely event that something happens while they are in storage.

At this stage, Super Easy Storage does not arrange insurance directly. Please contact your home and contents provider for a quote or to extend your current cover to include your items in storage.